{"id":855,"date":"2026-04-03T11:50:10","date_gmt":"2026-04-03T11:50:10","guid":{"rendered":"https:\/\/fosforeira.pt\/adr-odr\/"},"modified":"2026-04-09T11:50:02","modified_gmt":"2026-04-09T11:50:02","slug":"adr-odr","status":"publish","type":"page","link":"https:\/\/fosforeira.pt\/en\/adr-odr\/","title":{"rendered":"ADR \/ ODR"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"855\" class=\"elementor elementor-855 elementor-714\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d321ccd e-flex e-con-boxed e-con e-parent\" data-id=\"d321ccd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-198965b elementor-widget elementor-widget-heading\" data-id=\"198965b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ADR \/ ODR<\/h2>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1aa34bc e-con-full e-flex e-con e-child\" data-id=\"1aa34bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df7294 elementor-widget elementor-widget-text-editor\" data-id=\"9df7294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAlternative Dispute Resolution (ADR)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-153df54 elementor-widget elementor-widget-text-editor\" data-id=\"153df54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConsumers have the right to use Alternative Dispute Resolution (ADR) entities to resolve consumer disputes without going to court, in a fast, simple manner, and generally free of charge or at reduced cost.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31b871 elementor-widget elementor-widget-text-editor\" data-id=\"f31b871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tADR entities are independent bodies authorized to mediate, conciliate, and arbitrate consumer disputes listed in the official register of ADR entities published by the Directorate-General for Consumer Affairs.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22dd325 elementor-widget elementor-widget-text-editor\" data-id=\"22dd325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe updated list of ADR entities is available at:\nDirectorate-General for Consumer Affairs website: <a href=\"https:\/\/www.consumidor.gov.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.consumidor.gov.pt<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-311bdfd elementor-widget elementor-widget-text-editor\" data-id=\"311bdfd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOnline Dispute Resolution (ODR)\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7cf527d elementor-widget elementor-widget-text-editor\" data-id=\"7cf527d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tConsumers may use the European Online Dispute Resolution (ODR) Platform to resolve disputes arising from purchases of goods or services contracted online.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9eed0 elementor-widget elementor-widget-text-editor\" data-id=\"6c9eed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tThe ODR platform is available at: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\" target=\"\">https:\/\/ec.europa.eu\/consumers\/odr<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>ADR \/ ODR Alternative Dispute Resolution (ADR)Consumers have the right to use Alternative Dispute Resolution (ADR) entities to resolve consumer disputes without going to court, in a fast, simple manner, and generally free of charge or at reduced cost.ADR entities are independent bodies authorized to mediate, conciliate, and arbitrate consumer disputes listed in the official [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-855","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ADR \/ ODR - Fosforeira Portuguesa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fosforeira.pt\/en\/adr-odr\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ADR \/ ODR - Fosforeira Portuguesa\" \/>\n<meta property=\"og:description\" content=\"ADR \/ ODR Alternative Dispute Resolution (ADR)Consumers have the right to 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